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Vice President of Client Experience

Neil Jain

At Paylocity, I play a pivotal role in ensuring our clients have an exceptional experience. What resonates with me deeply about PCTY is our commitment to collaborative partnerships and actively incorporating client feedback to deliver a modernized experience across our comprehensive range of products and services.

I’ve spent my entire career around the technology industry. Before joining Paylocity, I spent 15 years advising SaaS companies and their private equity investors to drive growth and optimize operations. Earlier in my career, I held a number of strategy and operational roles at tech companies including Firefly Mobile, NAVTEQ, IBM, and Motorola.

I hold a bachelor's degree from Cornell University and an MBA from the University of Chicago Booth School of Business. Actively engaged with my alma mater, Cornell University, I serve as an alumni admissions ambassador committee chair. I'm also an emeritus board member of Steep Theatre Company and have previously served on the boards of MAPSCorps and the Technology Services Industry Association.

Beyond my professional pursuits, when I'm not immersed in enhancing client experience, I'm typically planning our family's next adventure to a faraway destination.